In the past decade, the augment of Internet and personal computing has spiked with broadband Internet connections currently outnumbering dial-up connections. You will find out while making the upgrade to cable Internet service offered by Comcast that unlike dial-up, a unique piece of equipment known as a cable modem that is necessary to connect to the Internet. If you are accessing XFINITY Internet by using an old modem, then you can’t benefited of their new speed plans so think about upgrading your modem. Comcast XFINITY Internet Customers should visit the website www.Comcast.com/deviceupgrade to request their new cable modem online.

Have you ever received any letter recently from Comcast that offer to replace your current modem? If yes, then complete and submit the form available at Comcast.com/deviceupgrade and Comcast will proceed your request for an alternate modem. It is very easy to upgrade your Comcast Device Online – simply visit the site and fill up the necessary details like your Comcast Account Number, other personal info and more. Your work ends here – you will get a new modem within 4 to 6 weeks from Comcast. Please note that you have to return your old modem within 30 days of installing your new modem, otherwise you will have to pay charge if you fail to return your existing modem.
Moreover, you will get a self-installation kit with your new cable modem in order that you can install it by yourself. But if you want that Comcast personnel will install your modem, then you have to pay an installation fee.
Good points:
- Request new Comcast cable modem online at Comcast.com/deviceupgrade
- Process is very easy and simple to follow
- Receive a new modem within 4 to 6 weeks
Bad points:
- Pay charge if you fail to return your present modem within specified limit
i got a call to get a upgrade mailed to me and i have to hook it up.i would like the upgrade mailed to me.kenneth noyes 40 follybrook terrace kingston nh 03848.any problems call 603-347-1523
Is this how I get my new Modem?
What type of modem will I get?
Replace my modem for no additional charge.
I’m very glad go shopping at JCP on Black Friday, good prices, and after enjoy with little buttons of big gifts, wonderfull, hank you
Why did you make this so complicated and not make the prize comfirmation available at the store locations? Some of your customers still are not computer literate and have trouble finding the results of your codes located on the back of the buttons. They are very unhappy with your promotion. I know I have been assisting one of your customers with several of your pins, and he is wondering why he even shopped there.
I need to update as soon as possible
Would like new upgrades sent to us. Thanks
I got a letter to receive a free upgrade modem. Please send it to 80 Hackney Drive
Westminster, Md. 21157. Will I get a confirmation that you received my request?
Thank you, Joan Hoare
I got letter about upgrading my older modem for “free” with new. What’s up with web you directed me too? There is no form to fill on that link..I think you want people to call so you can charge. This isn’t right…Please provide form so I can fill out and get my new updated modem….This is really bull….
replace old modem with new modem free of charge
hopefully,this new modem will help my computer function bette….
This is really hard to figure out on how to get this modem – if this is how we are suppose to order then please put me in for one – free and sent a confirmation to the e-mail above.
Why in the world would Comcast put in an old modem a month ago then send me a letter asking if I would like an up grade to get the faster service I am already paying for! Now trying to find out where to get to the correct site to request the modem is another maze. Typical Comcast! Ask for help, there is a charge, just how much is enough for you guys? All this for lousy television programing with 40 % commercials ! No wonder many are going to streaming and canceling cable! Wake up comcast …
please mail my up grade modem free of charge
please send me my updated modem
What a pain in the put this is . Just send the darn thing out no one wont’s to keep the old piese of junk any way . so whats the Big Deal ? Can’t find the spot to fill in to get new one yet .
Please send new modem. Letter received – unable to locate website for form.
Please send me my modem update free of charge and confirmation to my email address.
please send me new updated modem per your letter to do so. thank you in advance
Send me my modem upgrade free of charge
Will the Moden be easy to put together with no problem.
I hope the new moden works better than the old one.
need my new modem sent to me and not sure if this is correct way to get it, please let me know so I can get it the right way. If it is, please send me confirmation of it being sent to me, thanks.
Received your xfinity letter (undated) on 6 May 2013. Subject: Important Service Announcement Regarding Your Cable Modem.
Went to the http://www.comcast.com/deviceupgrade web site you referenced in the letter and could not open the form or enter my account number. Catch 22 situation. Please send additional information for me to upgrade my modem.
My Account information is: John Flournoy
6817 Medinah Lane NE
Albuquerque, NM 87111-6419
Account # 8497 95 005 0707206
Please send me a new modem per your recent telephone message.
Thank you.
Please send me a new modem per your recent telephone message.
Thank you
I received a phone call telling me I should contact you to get a free digital Internet and voice modem. Please send it to me asap. F Schmidt, 21 Southwind, Burlington, VT 05401
Please send my new free digital internet and voice modem
Please send he new devices to replace the obsolete ones I have. My account no. is 01925 232542-01-9
I am looking for a form to fill out for a new free modem
1445 Halls Path
E. harwich ma 02645